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I booked a night for a decent price on a fine room. I'm checking my Visa Bills later, a week later to be exact, and find out they put a double charge on my one night stay. I called and they reported that the charge would go away in 3 to 5 days. Its been a week already....
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Anonymous
alberto

unacceptable the lack of service , there is already more than 30 days, and there is no answer about the double charge to my credit car, on four point by Sheraton Tampa airport...

2.3
#1197539
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Four Points By Sheraton - Four Points Hotels Air Conditioner Facility Review from Houston, Texas
I had a bad experience at Galveston Four Points. Bad reception team at front desk. Problems with a very noisy air conditioning, tel didn't work and ridiculous toilet seat. To complete the bad service, a non polite manager, informed that could not give us another...
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3.1
#890685
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I had a room prepaid in Sheraton four points Niagara. No room available...they booked me in a a cheaper hotel...with no credit. No excuse at all, ....they didn't care at all. They said it was because of maintenance...They were not sure what kind of maintenance problems...
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1.5
#741733
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Paid extra for room with poolside view, our room was overlooking a roof top with some sort of machines on top, we could see the tops of the umbrellas at the pool. (not what I call Pool side view, was told by the desk clerk that it was listed as such in the computer). ...
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#656700
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