I had a bad experience at Galveston Four Points. Bad reception team at front desk.
Problems with a very noisy air conditioning, tel didn't work and ridiculous toilet seat. To complete the bad service, a non polite manager, informed that could not give us another apartment because it was fully booked.
We could see that the hotel was not full at all, there were many apartments available, what we confirm with booking.com. Terrible experience that we could not expect from Sheraton.
Product or Service Mentioned: Four Points By Sheraton Air Conditioner Facility.
Reason of review: Bad quality.