I had a bad experience at Galveston Four Points. Bad reception team at front desk. Problems with a very noisy air conditioning, tel didn't work and ridiculous toilet seat. To complete the bad service, a non polite manager, informed that could not give us another...Read more
I had a room prepaid in Sheraton four points Niagara. No room available...they booked me in a a cheaper hotel...with no credit. No excuse at all, ....they didn't care at all. They said it was because of maintenance...They were not sure what kind of maintenance problems...Read more
Paid extra for room with poolside view, our room was overlooking a roof top with some sort of machines on top, we could see the tops of the umbrellas at the pool. (not what I call Pool side view, was told by the desk clerk that it was listed as such in the computer). ...Read more
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